Browse our collections, select your desired products, add them to your cart, and proceed to checkout. Follow the simple steps to complete your purchase securely.

You can modify or cancel your order within 1 hour of placing it. Please contact our customer service immediately at support@coztino.com.my or chat with us on WhatsApp.

Shipping within Peninsular Malaysia starts from RM6, while shipping to Sabah and Sarawak starts from RM15. Delivery usually takes an average of 1 to 3 days, depending on location, and will be shown at tracking order.

No, we only ship to Malaysia. However, you can contact us for special arrangements.

Once your order ships, you'll receive a tracking number via email. You can also track your order by logging into your account and viewing your order history.

We accept all major credit cards (Visa, Mastercard), FPX Internet Banking, DuitNow, GrabPay, and ShopeePay for your convenience.

Absolutely. All credit card payments are processed securely through Fiuu using encrypted payment technology, and your full card details are not stored on our servers.

We offer a 14-day money-back guarantee. If you're not completely satisfied with your purchase, you can return it for a full refund or exchange. Items must be unused and in original packaging.

To initiate a return, please contact us via WhatsApp or email us with your order details, and our team will guide you through the return process.

Once we receive your return, we'll process it within 2-3 business days. Refunds typically appear in your account within 5-10 business days depending on your payment method.

Yes, you are required to create an account to place an order. Creating an account allows you to track orders easily, save addresses, view order history, and receive exclusive member benefits.

Click on "Sign In" at the top of the page, then click "Forgot Password?". Enter your email address and we'll send you instructions to reset your password.

Yes! Once logged in, go to "My Account" > "Address Book" where you can add, edit, and manage multiple shipping and billing addresses for faster checkout.